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Security & trust.
How G2W protects your product data, your customers’ projects and the availability of your tools.
HOW WE PROTECT YOUR DATA
Security built into every tool.
Private application storage
Portal records and uploaded documents are stored outside the public website directory. Documents require an authenticated, authorised account.
Encryption
HTTPS protects browser connections. Passwords are stored as one-way hashes; private files are protected by account permissions.
Backups
Daily hosting backups are enabled. Website release copies are retained separately, and deployments preserve existing portal data.
Access control
Separate administrator and customer roles, customer-level record checks, expiring activation links and session revocation. SSO and multi-factor authentication are not enabled in this portal.
Secure development
Source review and automated checks cover authentication, permissions, uploads, request validation and session handling. No independent penetration-test certification is claimed.
Privacy by design
Forms request information needed to respond. Portal documents and support conversations are restricted to the customer and G2W administrators. Contact us for processing and retention details.
COMMITMENTS
What you can rely on.
Your data stays yours
Product data, prices and customer projects belong to you. Export everything at any time; at the end of a contract it is returned and deleted.
Availability you can plan on
Automated website and portal availability checks run every five minutes. Project support and service levels are defined in the applicable agreement. See the SLA →
Security evidence
No ISO/IEC 27001 certification is claimed for this website. Contact G2W for the security controls and evidence available for your project.
FOR YOUR PROCUREMENT TEAM
Documents on request.
FOUND A VULNERABILITY?
Tell us — we respond quickly.
Report security issues through our contact page. We acknowledge every report and do not take action against good-faith research.